Hello,
We provide the industry leading GovQA – Citizen Request Management system to hundreds of cities. The GovQA system centrally manages and reports on all questions, complaints, and service requests received by phone, walk-in, email or web. The goal of the system is to improve citizen communication and overall customer service. We can service large and small cities due to our population based pricing.
We offer this same solution on a commercial end as well as for educational institutions.
Drop me a line for more information at
epeterson@govqa.com